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Can a New Generation of Monitoring Tools Address the Current Challenges That Online Trading Platforms Face?
Author: Nir Laznik
Time to read: 4 Min
Time to read: 4 Min
Over the past decade, artificial intelligence (AI) and data analytics have transformed many business processes. Today, a new generation of AI-based speech analytics solutions are being implemented by call centers across numerous industries to help increase sales, support regulatory compliance and improve customer service.
Squaretalk and Sedric Join Forces to Empower Call Centers with Industry-Leading Compliance Management
Author: Nir Laznik
Time to read: 4 Min
Squaretalk’s contact center customers now have access to Sedric's compliance suite to increase consumer protection and sales performance.
Playing by the Rules - Fintechs Use AI for Marketing Compliance
Author: Nir Laznik
Time to read: 4 Min
Fintechs use AI platforms to manage marketing compliance and oversee affiliate marketing activities
Compliance: The Tough Love Your Organization Needs to Thrive
Author: Nitzan Boyarsky
Time to read: 4 Min
Time to read: 4 Min
Smart organizations value strong compliance processes as a positive force, one that in the long run, offers sales teams the tools and structure they need to keep ahead of the competition. Far from being at odds, compliance empowers sales to be the best it can be.
Running Faster, Spending More, and Still Falling Behind: Regulatory Compliance in the Financial Sector
Author: Merav Shechter
Time to read: 4 Min
Of penalties and business disruption – without even considering hits to stock valuation.
For most financial firms the big question is not whether to be compliant, but how to keep up with the superhuman pace at which new regulations are issued or updated, or even clarified and made more precise. As in so many areas, where change has exceeded our ability to keep pace, technology can step in to help, in the form of automated, AI-driven compliance solutions.
Automation Transforms Finance Industry Communications Compliance from Burden to Bounty
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Author: Merav Shechter
Time to read: 4 Min
For financial service companies, reputation is of paramount importance. If public trust in a brand takes a hit, old customers flee and new ones stay clear.
Taking the High Road on Customer Protection
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Author: Merav Shechter
Time to read: 4 Min
It’s an oft-repeated truism that the Covid pandemic has changed life as we know it. For many of the most-discussed issues, however – the great resignation, growth in work from home, the shipping/logistics crisis – the pandemic simply accelerated changes that were already afoot and brought issues into much sharper focus.